Returns & Exchanges

Fiumara Medical gladly accepts eligible returns of merchandise that has not been worn, damaged, altered, or laundered.
Return requests must be made within 15 days of the date your order is delivered.
Embroidered, customized, trimmed, close-out, and discontinued items are non-returnable.
A Return Merchandise Authorization (RMA) number is required for all returns. To request an RMA, please call 1-855-348-6272 or email returns@fiumaraapparel.com with your order information.
The RMA number must be written on the outside of the return package.
Returns must be shipped within 7 days of the RMA being issued.
Customers are responsible for return shipping costs, which are non-refundable.
A 15% restocking fee will be deducted from the refund on eligible customer-initiated returns.
Orders containing items shipped from multiple fulfillment locations may require separate return shipments. Customers are responsible for the applicable return shipping costs for each shipment.
Restocking and return shipping fees do not apply when an item is defective, damaged, or shipped incorrectly by Fiumara.

Only select items are eligible for exchange.

Exchange requests must be made within 15 days of the date your order is delivered.
To request an exchange, please call 1-855-348-6272 or email returns@fiumaraapparel.com with your order information and the size, color, or style you would like to exchange.
We will provide an RMA number, which must be written on the outside of the return package.
The return package must be shipped within 7 days of the RMA being issued.
Customers are responsible for the cost of shipping the original item back to us.
Fiumara will cover standard shipping for the replacement item.
Once the returned item is received and approved, the replacement will typically ship within 1–2 business days.
We allow one exchange per item. Any additional exchange request must be handled as a return for refund and a new order.